Park Ridge Family Practice

This is the first time I came to this surgery Because of limited vision due to a swollen eye, I forcibly had to go to a nearby service. Understandably I was apprehensive. However, I came out fully confident that my situation would heal fully. The doctor was knowledgeable, holistic in his approach and even sent me off with a printed literature to understand my condition. Thank you.

Ok, I was reluctant to write this review but these issues must be addressed, especially because I have spent a lot of money out of pocket to visit this practice: 1. I was not told that there had been a $10 increase in fees, so each 5 minute consult is now $90. 2. The reception staff did not access my hospital discharge summary for my records, and I got told off by the Dr. 3. I was very clear that I was in the area for a couple of months while recovering from surgery and it was agreed that I could have an appointment, yet I have been made to feel like an annoyance for being a patient who is involved in their own care (and not just a money-maker who knows nothing). 4. The Dr was annoyed at having to check my post-surgical wounds and prescribing necessary medication (NOT pain relief or anything addictive). Let's just say that the nice facade at my initial appointment quickly dropped at my second appointment when I basically had to beg for a prescription (which caused stress during a time when I should be resting). 5. I was not told important results by reception staff beyond 'no action needed', despite stating that I NEEDED to know if the result was negative so that I could stop taking unnecessary medication. 6. The reception staff have refused to pass on my test result to the surgeon/s involved in my care, stating that I had to approach the hospital and get them to make a formal written request for the test result. They also refused to print out a copy of my test result so that I can take it to my surgeon/s before my next surgery in a couple of weeks. These are MY results, why are you refusing to give them to me?